Vinted Users Voice Frustration Over Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has revised its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Social Media Backlash
Numerous buyers and vendors are posting online stating that platform listings now display a different size category than originally posted as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.
Sizing System Updates
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods following member complaints.
